Privacy policy

1. Core principles

We respect your privacy. We are not interested in any extensive use of your personal data for marketing purposes.

Aside from processing your orders, we only use your email address to send you seasonal offers, personal discount notifications and satisfaction surveys, at a modest rate of 2–3 messages per year. You can refuse these emails beforehand.

2. Legal basis

Our privacy policy is based on the following laws:

The personal data controller for purposes of nasladko.cz website is nasladko.cz, s. r. o., File C 240281 at Municipal Court of Prague, Company ID 03950743, registered office Brandejsovo nám. 1234/6, 165 00 Praha 6, telephone +420 777 031 214, email info@nasladko.cz.

3. What data do we collect and share, and why?

3.1. Customer registrations, order processing

In order to be able to process your orders, we store these personal data:

  • name and surname
  • email address
  • telephone number
  • delivery address (if you use our delivery)

You can view and edit your personal data in your customer profile at this website. You can also request erasure by sending an email (with an explicitly stated request) from your registration address to odhlaseni@nasladko.cz.

This processing of personal data is based on the contractual necessity and is further described in legal terms here (in Czech language).

3.2. Discount notifications, seasonal offers and satisfaction surveys

If you have placed an order in our shop, we will send about 2–3 emails per year. You can refuse these messages when placing your first order, or anytime later in your customer profile on this website. These emails contain:

  • personal discount notifications (reviewer discount, birthday discount)
  • Ověřeno zákazníky customer satisfaction form
  • seasonal offers

This processing of your personal data involves sharing your email address (without further details) with companines Heureka Shopping, s. r. o. (Terms and conditions), and ECOMAIL.CZ, s. r. o. (Terms and conditions), as personal data processors.

This processing of personal data is based on our legitimate interests and is further described in legal terms here (in Czech language).

You can optionally provide your birth date, which will be used solely for issuing an annual birthday discount. This processing is based on your consent and is futher describéd in legal terms here (in Czech language).

4. How do we store our data?

Your data is stored on secure servers located in Czechia, EU. Any pertinent internet communication uses SSL/TLS encryption.

5. Cookies

We use cookies to:

  • run our website (login, cart)
  • analyse traffic in order to improve our services (Google Analytics, Google Ads)
  • estimate delivery price for wedding cakes (Google Maps Platform)

We do not use cookies to:

  • collect personally identifiable information
  • do remarketing, track users outside our website, perform demographic analysis
  • provide data to advertising networks

These cookies are used on nasladko.cz website:

  • our own (first party) cookies to keep the website running
  • Google Analytics cookies (no advertising features)
  • Google Ads cookies (no remarketing)

Data stored in Google Analytics, Google Ads and Google Maps Platform cookies can be accessed by Google Ireland Limited (reg. no. 368047), Gordon House, Barrow Street, Dublin 4, Ireland, as a personal data processor, under these terms (Analytics) and these terms (general).

These cookies contain no personally identifiable information (which is a requirement for using Google services in the first place). IP addresses are anonymized before being sent to Google (and we cannot access them at all).

We have purposefully gotten the website rid of elements using cookies that primarily served neither you nor us (Facebook, Heuréka).

You can block or delete cookies using browser settings or extensions.

Given all stated above, we consider your browser settings an expression of your agreement (or disagreement) with our cookie usage.

6. Data breach

If our database, or one of an external data processor, is compromised, we will notify all affected people and relevant authorities within 72 hours.

7. Changes in Privacy policy

This policy may change in the future, as legislation and the website evolve. Unless required by law, we will not notify you about such changes, but we do advise you to check this page from time to time.

Nasladko.cz
Brandejsovo nám. 1234/6
165 00 Praha 6 – Suchdol

Opening hours

  • Monday to Friday: 9:00–22:00
  • Saturday & Sunday: 10:00–22:00